PHYSICAL AND E-GIFT CARD TERMS & CONDITIONS
PHYSICAL CARD LANGUAGE
Gift Cards can only be redeemed in Mackage stores and online in the same country of purchase. Mackage is not responsible for lost, stolen or damaged cards. Protect this card like cash. Full terms and conditions available HERE.
GIFT CARD TERMS AND CONDITIONS
By purchasing or by using a Gift Card, you agree to bound by the present Gift Cards Terms and Conditions and the broader Terms & Conditions available at https://www.mackage.ca/pages/terms-and-conditions (collectively the “Terms”).
These Terms may be amended or modified by Mackage at any time without prior notice except if notice is required by law. Your continued use of the Gift Cards following any amendment or modification of these Terms constitutes your agreement to the revised Terms
Unauthorized Retailer – Gift Cards are only valid if purchased in a Mackage store or online. Mackage is not liable for Gift Cards purchased or obtained from nonauthorized Mackage retailers. Mackage is not obligated to honor invalid Gift Cards or balances that have been misrepresented or are incorrect.
Confirmation Digital Gift Card — As with any online purchase, you will receive both a confirmation email for your purchase and an email for the digital Gift Card.
Redemption – Gift Cards can only be redeemed in Mackage stores and online.
Usage locations — All Gift Cards must be redeemed in the same country of purchase either in-store or online. Euro denominated Gift Cards may be used in any Mackage store located in Europe and at Mackage.eu.
Denominations — Gift Cards may be set in CAD, USD, Euro and GBP denominations. Once purchased, Gift Card currency denomination may not be changed.
Purchase and Transaction Limit — If purchased online, the maximum value and transaction of each Gift Card is CA$1,000, US$1,000, €1,000 or £1,000 depending on the country it was purchased. If purchased in-store, the maximum value and transaction of each Gift Card is CA$3,000, US$3,000, €3,000 or £3,000 depending on the country it was purchased.
Gift Card Amount — For purchases of more than the current amount on a Gift Card, the full amount available on the Gift Card will be used first, while the balance will be applied to the other payment type. Gift Card can be used several times and remains valid until the balance is entirely spent. Max Gift Cards per Transaction — Only one (1) digital Gift Cards can be redeemed at a time. There is no maximum for physical Gift Card.
Returns — All returns for purchases made with a Gift Card will be credited on a new Gift Card according to the applicable refund policy. If multiple payment methods were used, the portion paid with a Gift Card will be refunded accordingly.
Final Sale — Gift Cards cannot be reloaded, reimbursed, redeemed and exchanged against cash except as required by law.
Tax — Sales tax will not be applied to Gift Card purchases. If other merchandise is included in your order, tax will apply only to those items. Purchases made using Gift Cards will be charged applicable taxes.
Lost or Stolen Gift Card — Mackage is not responsible for lost, stolen or damaged cards. Gift Cards have cash value and should be safeguarded accordingly. Mackage reserves the right to cancel any Gift Card obtained illegally.
Promo Codes/Gift Card — Gift Cards may not be purchased with another Gift Card or by using promotional and discount codes.
Balance — In order to view your Gift Card’s balance, please contact Customer Service.
Expiration – There are no expiration date or accrue fees on Gift Cards.
Language — Gift Cards purchased on the Canadian English, European English, US and UK Mackage site will be in English; Gift Cards purchased on the Canadian French and European French Mackage site will be in French.
Limitation of Liability — GIFT CARDS ARE PROVIDED ON AN 'AS IS' BASIS, AND MACKAGE MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, CONCERNING THE GIFT CARDS, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MACKAGE AND ITS AFFILIATES SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE GIFT CARDS OR ITS USE. IN THE EVENT THAT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY AND MACKAGE’S SOLE LIABILITY IS TO REPLACE SUCH GIFT CARD WITH AN AMOUNT EQUALED TO ITS LAST BALANCE. IN JURISDICTIONS WHERE PROHIBITED BY LAW, SOME OR ALL OF THE PROVISIONS CONTAINED IN THE FOREGOING PARAGRAPH MAY NOT APPLY.
Contact — For more information, please contact 1-855-622-5243.
Updated on June 23rd, 2022.